F.A.Q.

1. Where do I choose the proxy which I want Radiosure to connect?

Proxy settings are taken from standard Windows Internet Options. This options can be changed in Internet Explorer. Run Internet Explorer and choose Options -> Connection options in the menu.

2. How to record many stations simultaneously?

To record many stations simultaneously you can run many instances of RadioSure at the same time and record different stations.

3. There’s a setting under the recording options, but when I change it, it still records at the original bitrate. Is this a bug, or am I doing it wrong?

MP3 streams are always recorded with its original bitrate because there is no encoding performed at all. The stream is just written into the file as is. So, it is recored without any loss of quality. There is no reason to record it with higher bitrate because that doesn’t improve the quality.

4. Can you please make a MAC/Linux/Win-mobile/Symbian version?

No, sorry. I have no experience with these systems. But as others saying you can run it under WINE in linux.

5. How do I install the skin?

It’s very simple. If the skin is packaged with an installer – just run it and follow instructions. If it is packaged as archive, then you need to unpack it and copy into “Skins” folder which is located inside the application folder.
Or you can simply drag&drop downloaded zip file with the skin into RadioSure window.

6. While recording I’m getting the begin of the songs cut off and the end of the songs clips for another song. Can you fix that?

Unfortunately this cannot be fixed because radio stations are transmitting the markers where songs begins/ends not really precise. In some stations the deviation could be 2-3 seconds or more; in other stations it is more accurate.

7. I’ve turned on the option to avoid recordings of advertisements but ads still being recorded. Why?

We detect ads by the length of the song – if the length is less than 90 seconds we don’t record it. But if the station put ads inside the song (don’t changing the name of the ad) then we aren’t able to detect such ads.

8. I’ve lost my registration code – how can I restore it?

You can always locate your registration code here Customer Support

443 thoughts on “F.A.Q.

  1. Great program but I wish to remove it from the Startup, but keep getting denied. How do I do it?

  2. John : Great program but I wish to remove it from the Startup, but keep getting denied. How do I do it?

    Did you turn the option “start with windows” off?

  3. Vraiment bien votre logiciel !
    Mais comment afficher de nouveau l’ensemble de la liste des radios apr?s des recherches ?
    Merci.

  4. LOINARD :
    Vraiment bien votre logiciel !
    Mais comment afficher de nouveau l’ensemble de la liste des radios apr?s des recherches ?
    Merci.

    You just need to clear the search field and you’ll get full list of stations.

  5. when I record music in the ”split records by track” mode this program makes some 10 to 20 very small mp3 files, all named the same with a number added, each one with a part of the song , if I choose not to record “”by track” it just records everything in a large mp3 file.
    How can I adjust the program in order to get one seperate track of each songs?

  6. Jan :
    when I record music in the ‘’split records by track” mode this program makes some 10 to 20 very small mp3 files, all named the same with a number added, each one with a part of the song , if I choose not to record “”by track” it just records everything in a large mp3 file.
    How can I adjust the program in order to get one seperate track of each songs?

    What station are you trying to record?

  7. This is a wonderful program with immense potential.
    I used to collate all my favourite stations, along with adding my own personal choices, on Winamp. Sometimes there were problems. Now, everything is here in one place.
    Thanks, I will be recommending this to everyone.

  8. Hi
    I downloaded radiosure recently (im in India) and every 30-40 seconds, it stops and then starts up after another 10-20 seconds. Im using a broadband connection so why is this happening? I hope there is a solution coz this is a fabulous radio.

  9. shonar :HiI downloaded radiosure recently (im in India) and every 30-40 seconds, it stops and then starts up after another 10-20 seconds. Im using a broadband connection so why is this happening? I hope there is a solution coz this is a fabulous radio.

    Which station are you listening?

  10. I would like to use Radiosure in connection with
    program-WakeOnStandby.
    Please advice how to set to
    1. “Run the program when computer wakes-up” from hibernation. or
    2. “Run the program when computer wakes-up” from
    hibernation by using command line parameter.
    Thanks
    Francis

  11. danjah_ross™ :
    …is possible to add radio stations?

    For the moment you can add station locally in your instance of RadioSure. There is no way to add stations in central database yet. It’s coming soon…

  12. can you improve the “favorites” section? it would be great to add folders, erase them, organize favorite radios…

  13. I will install the latest version.
    The old one is deleted and not visibly anymore.
    I restart the computer, but the installingprogram displayed “”The old version is still running”.
    What is the problem?

  14. I installed your latest version, however it does not work nor will it let me uninstall it. When I try to uninstall it keep telling me it is running to turn it off. How do I turn it off? This would be great if I could get it to work. I want this off my computer so I can try to install again.
    Thanks

  15. Trish :
    I installed your latest version, however it does not work nor will it let me uninstall it. When I try to uninstall it keep telling me it is running to turn it off. How do I turn it off? This would be great if I could get it to work. I want this off my computer so I can try to install again.

    Open the installation folder and delete all files there. Then you can install it again. But I recommend you to use portable version in this case.

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