F.A.Q.

1. Where do I choose the proxy which I want Radiosure to connect?

Proxy settings are taken from standard Windows Internet Options. This options can be changed in Internet Explorer. Run Internet Explorer and choose Options -> Connection options in the menu.

2. How to record many stations simultaneously?

To record many stations simultaneously you can run many instances of RadioSure at the same time and record different stations.

3. There’s a setting under the recording options, but when I change it, it still records at the original bitrate. Is this a bug, or am I doing it wrong?

MP3 streams are always recorded with its original bitrate because there is no encoding performed at all. The stream is just written into the file as is. So, it is recored without any loss of quality. There is no reason to record it with higher bitrate because that doesn’t improve the quality.

4. Can you please make a MAC/Linux/Win-mobile/Symbian version?

No, sorry. I have no experience with these systems. But as others saying you can run it under WINE in linux.

5. How do I install the skin?

It’s very simple. If the skin is packaged with an installer – just run it and follow instructions. If it is packaged as archive, then you need to unpack it and copy into “Skins” folder which is located inside the application folder.
Or you can simply drag&drop downloaded zip file with the skin into RadioSure window.

6. While recording I’m getting the begin of the songs cut off and the end of the songs clips for another song. Can you fix that?

Unfortunately this cannot be fixed because radio stations are transmitting the markers where songs begins/ends not really precise. In some stations the deviation could be 2-3 seconds or more; in other stations it is more accurate.

7. I’ve turned on the option to avoid recordings of advertisements but ads still being recorded. Why?

We detect ads by the length of the song – if the length is less than 90 seconds we don’t record it. But if the station put ads inside the song (don’t changing the name of the ad) then we aren’t able to detect such ads.

 

298 thoughts on “F.A.Q.

  1. How about adding a wake-up radio option in the next version so I could wake up using this great software ?

  2. When I record (on any music station I have tried) many of the songs only record partially. Whats up.

    Thank you,

    Mark

  3. Cheers.
    Love the app.
    A couple of questions though:
    1. I noticed that changing the Bit-rate DOES effect the file (at least the file size and the Bit-rate that WinXP displays for the file), which it not what is mentioned in question 3 above. Is this a change that was made recently, or is it simply that I am getting the same sound quality with a larger file?
    2. Is there an option to stop the recording after completion of the current file transfer, i.e. attempt to stop/switch channels/exit without having partial files stored? If there is no such option, how would I go about suggesting it?

  4. hello
    can i install your software in silently & Unattended mode?
    with any script or batch file or command?

  5. Will future versions of RadioSure support audio plug-ins such as Winamp DSP plug-ins?

  6. Hello,

    This message is generated by automatic letter reception system. The report contains information on what the verdicts on the files (if any in the letter) makes antivirus with latest updates. Letter will be passed to the virus analyst.

    RadioSure.exe – Trojan.Win32.FakeAV.wb

    We are sorry, it is false alarm. It will be fixed as soon as possible. Thank you for your help.

    Best Regards, Kaspersky Lab

  7. Pls how do i create my own radio station. and can my radio station be added to the database for others to listen?

  8. hay muchas radios que ya nose escuchan por varios motivos pero no se pueden eliminar ni configurarlas de nuevo, solo agregar nuevas nuevas emisoras. Hay alguna forma de actulizar la lista de estaciones?

  9. Hi there, brilliant program but why no stations from Egypt? How do I access these stations?

    Many Thanks

  10. I have a rather silly question- with the new version, I know that Radio Sure is playing, but no sound is coming out…. and yes, my speakers are on :P

    Would you happen to know what I can do about this?

    Have Windows Vista & etc, not sure if thats the cause :3

  11. Great program but would like to record again. I installed it again in c: \ all folders already there. When I start recording in their folders DO NOT RECORD. the radio is recording and playing shows. Can you help?

  12. Hi, great software, I love it!
    I activated teh “Show pictures related to song” and at the first start up this appened but the second song onwards I do not see more images of covers. What does it depend? Thanks.

  13. want record many stations, but unable to run more than 2 instances of RadioSure at the same time. Can I run more than 2? How?

  14. Tried to set up an account so I could post, but not getting any confirmation emails. (x3 tries so far).

    Wanted to post a problem: with a recent update (possibly July 21, 2010) of Microsoft Security Essentials, it kills RadioSure when the Real-time protection is on. Tried puting RadioSure.exe in exceptions list, but that did not help. Oddly the activity does not show up on the History list in MS Essentials.exe.

    RadioSure (2.1.969.0 and 2.1.967) quits and an error window shows up.

  15. I is allways writen can not conect I cant heare the stations. what can I do?

  16. Any chance we can get it to play mp3 or are music library? Keep Up the Great Work ;-)

  17. Budtall :Any chance we can get it to play mp3 or are music library? Or even a M3U file would be kewl. Keep Up the Great Work

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