F.A.Q.

1. Where do I choose the proxy which I want Radiosure to connect?

Proxy settings are taken from standard Windows Internet Options. This options can be changed in Internet Explorer. Run Internet Explorer and choose Options -> Connection options in the menu.

2. How to record many stations simultaneously?

To record many stations simultaneously you can run many instances of RadioSure at the same time and record different stations.

3. There’s a setting under the recording options, but when I change it, it still records at the original bitrate. Is this a bug, or am I doing it wrong?

MP3 streams are always recorded with its original bitrate because there is no encoding performed at all. The stream is just written into the file as is. So, it is recored without any loss of quality. There is no reason to record it with higher bitrate because that doesn’t improve the quality.

4. Can you please make a MAC/Linux/Win-mobile/Symbian version?

No, sorry. I have no experience with these systems. But as others saying you can run it under WINE in linux.

5. How do I install the skin?

It’s very simple. If the skin is packaged with an installer – just run it and follow instructions. If it is packaged as archive, then you need to unpack it and copy into “Skins” folder which is located inside the application folder.
Or you can simply drag&drop downloaded zip file with the skin into RadioSure window.

6. While recording I’m getting the begin of the songs cut off and the end of the songs clips for another song. Can you fix that?

Unfortunately this cannot be fixed because radio stations are transmitting the markers where songs begins/ends not really precise. In some stations the deviation could be 2-3 seconds or more; in other stations it is more accurate.

7. I’ve turned on the option to avoid recordings of advertisements but ads still being recorded. Why?

We detect ads by the length of the song – if the length is less than 90 seconds we don’t record it. But if the station put ads inside the song (don’t changing the name of the ad) then we aren’t able to detect such ads.

8. I’ve lost my registration code – how can I restore it?

You can always locate your registration code here Customer Support

479 thoughts on “F.A.Q.

  1. Ok I changed the skin folder name to Standard.rsn and Sure opened with the new skin. But How about a better way of doing it within the options.

  2. Joe935 :
    I unziped “BlueHarc.rsn” into th skins folder. Now how do you change the skin? I can find nothing in options about setting the new skin.

    Open options and go to Advanced page.

  3. My Bad. I Looked at the Advanced tab and thought it had to do with sound settings.
    Thanks Anonymous

  4. I also found out what the Radiosure.xml file does:
    It has a history of sites visited
    it saves the configuration of Radiosure
    It is where your favorites are stored.
    And to answer my own question, it should be backed up.

  5. I want delete some unwanted station for better searching. But predefined station cannot be deleted.
    Do you have any idea for this problem.
    THX.

  6. honzeek :
    I want delete some unwanted station for better searching. But predefined station cannot be deleted.
    Do you have any idea for this problem.

    No, sorry. Predefined stations cannot be deleted.

  7. can anyone please tell me how to record the WMA file from this program??

    please and thanks

  8. J :
    can anyone please tell me how to record the WMA file from this program??

    It records only into MP3 files.

  9. The fact that Stations can not be deleted makes the program very cumbersome.
    I have deleted many of the stations using an editor but if not dont properly you wont see all the stations left in the”stations2.txt file

  10. Joe935 :
    The fact that Stations can not be deleted makes the program very cumbersome.
    I have deleted many of the stations using an editor but if not dont properly you wont see all the stations left in the”stations2.txt file

    Why do you need to delete them? Just search for a station you need. Add it to favorites and forget about the station list. 😉

  11. I delete becaus i don’t ned superfluous info on on drive. The only stations i want are the talk stations.

  12. I just noticed that the url was not completed in my previous question so i broke it down to 4 seperate lines:
    rtsp://uni5.cox.streamaudio.com/WSB_AM?
    SAT=6240d355b962b425d58da508287ccd89&
    ts=1169418132063&s=680&y=2007&
    m=1&d=21&hh=14&mm=22&ss=8

    put them together to get it to work
    Thanks

  13. Roger :
    Some of my radio stations are listed, but how do I add a station to the list?

    Como puedo cargar nuevas estaciones de radio?

  14. Thanks for the investment of time to create a fab program.
    Is there a way to back up the favorite stations file?
    Occasionally mine favs disappear requiring a rebuild.

    “I also found out what the Radiosure.xml file does:”

    When the program was installed I specified a different directory.. The program still insists on looking for the xml in the hidden directory ..\..\local settings\application data. Can we get the xml file in the same directory as the app?

    Sure would make backing up the favs a lot easier for.

    Just a thought, you understand.

    Best
    Stewart

  15. I found my RadioSure.xml file, but my favorites still will not save…. any thoughts?

    Also, the program does not remember the previous settings from when it was shut off before….

    I never had this problem before version 2.

  16. Stewart :
    Can we get the xml file in the same directory as the app?

    It always use the XML file from app folder. Can you please explain step by step how did you get to this problem?…

  17. Gerald Eigen :

    I found my RadioSure.xml file, but my favorites still will not save…. any thoughts?

    Also, the program does not remember the previous settings from when it was shut off before….

    I never had this problem before version 2.

    Which version are you using? Portable or installed?

  18. On your web site the frame of Radio sure is brown.but when I download it is blue.How do I get the brown version? Otherwise verry good product.Miss a better sound quality like suround sound. THE SCREEN COULD BE LARGER FOR EASY READING!!!!!!!!

  19. Hello Friends… Just discovered radiosure and it’s great! Couldn’t find my favorite Free Form Radio
    Station. Please ADD: WHRW-FM 90.5 Binghamton,NY (College Free Form) Thanks very
    much! Be sure to listen. I think you and your listeners will like it. Take care. I will be tuned in.
    Peace
    Rich Fuller

Leave a Reply

Your email address will not be published.